MAINTENANCE
Your tools require basic maintenance like your car. We offer maintenance, spare parts and warranty services for the products we sell: STIHL , TORO and HONDA .
-
ABOUT YOUR REPAIR
When you bring your device to Location Lou-Pro for repair, one deposit per item is required. This deposit is payable as soon as you bring your device in for repair. This deposit corresponds to the estimated cost and is deductible from the repair. When an estimate is made, the technical supervisor telephones you to obtain your agreement:
If you refuse to have the unit repaired, the estimate fee is non-refundable.
If you accept the estimate, the device will be repaired and the estimate fee will be deducted from your bill
We guarantee our labor and parts for a period of 30 days from the date of invoice for your repair, except for electronic parts.
Shipping: Available $ Warehousing: Available $
-
YOUR GUARANTEE
Often people think that everything is guaranteed, but know that your device requires basic maintenance like your car and that it is not part of the guarantee.
For customers who buy their products at Location Lou-Pro, the warranties are automatically registered and no file opening fee is required.Pick-up and delivery costs are never covered by the warranty.
Belts, Spark Plugs, Shear Bolts (Sheerbolt) are not covered by warranty,
If it's not a warranty issue, we'll call you with an estimate and if you don't have your device repaired, an estimate fee will apply. For devices purchased elsewhere, it is absolutely necessary to present an invoice with the date, model and serial number and an account opening fee of $35 will apply and will not be refundable, even if your device is covered by warranty.
PARTS POLICY
ORDER & RETURN
Parts whose value is less than $50 must be paid in full, if the value is greater than $50 including all taxes a 50% non-refundable deposit is required.
Return authorized within 5 days of the date of purchase, in their original unopened and identifiable packaging.
The return that is authorized will have a 20% restocking fee and if the item must be returned to the supplier a Purolator shipping fee of $30 is required.
NON-RETURNABLE PARTS
electronic parts,
special orders,
Packages that are open, damaged or not in their original packaging,
glass products,
Hose Cut And Assembled To Order,
Replaced or discontinued parts
Incomplete, rusted, used or damaged parts
Unidentified parts
-
Summer maintenance on mowers includes 11 important points to have a beautiful lawn! Additional parts and labor will be charged extra.
CODE: MOPT
Gasoline and new oil included
Candle included
Blade sharpening
Carburetor cleaning
COMPLETE VERIFICATION
Oil filter
Engine revolution
Air filter
Ignition module
axles and wheels
Of the motor
Starting at $114.95 • Available from April to September
-
L'entretien de votre scie à chaine comprend 14 points très importants pour votre sécurité. Pièces et main d'oeuvre supplémentaires seront facturés en extra.
- Nettoyage des réservoirs et du carburateur
- Essence et huile neuve incluse
- Bougie incluse
- Aiguisage inclus
VÉRIFICATION COMPLÈTE ;
- État du frein de sécurité
- État du guide-chaine
- État de la roue d'engrenage
- Qualité du graissage
- Carburateur
- Filtre à essence
- État du cylindre et compression
- Module d'allumage
-
L'entretien hivernale de votre souffleuse comprend 17 points pour avoir une entrée bien dégagée. Pièces et main d'oeuvre supplémentaires seront facturés en extra.
- Lubrification complète
- Bougie incluse
- Essence
- Huile neuve
VÉRIFICATION COMPLÈTE
- Coussinets et roulements à billes
- Compression du moteur et RPM
- Disque de friction et sys. d'allumage
- Poste de commande et câbles
- Carburateur
- Filtre à essence
- Des patins et pressions des pneus
- Courroie, traction & soufflerie